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Important Update About Your Morgan Stanley Access Direct Brokerage Account

Here’s What You Need To Know

Morgan Stanley at Work is continuously striving to improve your stock plan experience. With that goal in mind, we’ll soon be converting your Morgan Stanley Access Direct brokerage account (“MSAD Account”) to an E*TRADE from Morgan Stanley account for stock plan participants (“E*TRADE Account”).

 

With this change, you’ll be able to view assets that were transferred from your MSAD Account, any other assets you may hold, and E*TRADE resources on a single, state-of-the-art digital platform—all while having access to even more  investment types and capabilities, including margin, options trading, and more.*

 

*Please note, certain features and capabilities are not available for non-U.S. stock plan participants.

 

 

 

1. Before Conversion
  1. Your MSAD Account will be converted to an E*TRADE Account.

2. During The Conversion
  1. We’ll keep you informed of the steps along the way until the account conversion is complete.

3. After The Conversion
  1. No action is required before the conversion; however, you will need to set up your new E*TRADE credentials to access your E*TRADE Account after the conversion.

Your MSAD Account to an E*TRADE Account Conversion Timeline

  1. 1
    On the Friday of conversion weekend

    Starting after market close (approximately 4:00 p.m. ET), all open good-to-cancel (GTC) and open limit orders will be canceled, and new orders will be restricted throughout the conversion weekend. Cancelation notifications will be sent. However, any market orders placed on Friday prior to 4:00 p.m. ET, will be processed.,

    Please note: If you have market orders, trades, corporate actions, or account transfers that have not yet settled, shares against those transactions will not be transferred right away and will be held in your MSAD Account until the transaction is settled.

    Once the order settles, assets will be moved to your new E*TRADE Account the next available business day. Your total available asset balance may not be accurately reflected on Morgan Stanley Online (“MSO”), your MSAW Account, or your new E*TRADE Account until settlement.

  2. 2
    During conversion weekend


    Certain information or features will be unavailable during the weekend of the conversion. From Friday, after the close of extended hours trading at approximately 8:00 p.m. ET through the evening of Sunday, access to your MSAD Account will be restricted on Morgan Stanley Online (MSO), including trading, transfer requests, and certain banking features. However, you’ll still be able to view account information and documents.

    • While you will have access to your MSAW Account during this time, it may not reflect current assets and balances for your MSAD Account.
    • If you try to log on to MSO during the conversion weekend, you’ll be notified that certain features of your account are currently unavailable.
    • If you have an existing E*TRADE brokerage or stock plan account, you will still be able to access that account via etrade.com (opens in a new tab) or the E*TRADE mobile apps or active trading platforms.

     

    Important Information:

    If your account is converting on November 22 and you have used Bill Pay within the past 12 months, your uninvested Cash Sweeps and the cash management features (including Bill Pay, Automated Clearing House (“ACH”), debit cards, checks, internal transfers, mobile deposit and wires) will remain available in your MSAD Account post conversion weekend and you can continue to use them until transferred to your new E*TRADE Account on or around the weekend of December 6, 2024.

  3. 3
    On the Monday, after conversion weekend

    After the conversion is complete, please log on to your Morgan Stanley at Work stock plan account (“MSAW Account”) and follow the on-screen prompts to set up credentials for your new E*TRADE Account (you will only need to complete this step one time). You’ll be able to navigate between your MSAW Account and new E*TRADE Account via Single Sign On (SSO). Once you have created your credentials, you’ll be able to access and transact in your new E*TRADE Account via etrade.com (opens in a new tab), as well as on the E*TRADE mobile apps. If you also have an existing E*TRADE brokerage or stock plan account, you will continue to access those accounts as you normally would.


 

Your New Morgan Stanley at Work Stock Plan Experience After the Conversion

 

Your MSAW Account will continue to manage your existing and future stock plan grants and other types of equity awards. Note, there will be no change to this account. The account number will remain the same, and you will continue to make plan elections, exercise stock awards, sell stock plan shares, and view and track your awards in this account.

 

  • Any cash and/or shares you hold in your MSAD Account will be transferred to your new E*TRADE Account. You’ll be assigned a new nine-digit account number and can access and transact in the new account at etrade.com (opens in a new tab) and on the E*TRADE mobile app. Going forward, shares that are free from restrictions will be transferred from your MSAW Account to your new E*TRADE Account.
  • Through your new E*TRADE Account, you’ll be able to manage stock plan proceeds and vested shares that are free from restrictions, as well as trade and invest with a full range of investment choices.

 

 

 

 

Please note: Your new E*TRADE Account can be accessed on various places on etrade.com. You will also be able to view your MSAW Account information, such as the number of vested equity awards. You will still be able to access your MSAD Account information and documents via Morgan Stanley Online.


 

Notice of Changes

Read our Notice of Changes Documents

 

Important Documents & Agreements

Below you’ll find official communications about the conversion of your account, along with the respective agreements and policies for your new E*TRADE Account.

 

 

Your Client Agreements and Other Disclosures

With respect to your new E*TRADE Account, after the effective date of the conversion (the “Conversion Date”), your current Morgan Stanley Access Direct Client Agreement will be amended in its entirety and replaced by the E*TRADE from Morgan Stanley Stock Plan Account Agreement together with the E*TRADE from Morgan Stanley Client Agreement for Self-Directed Accounts, the Important Account Information for Self-Directed Accounts, and any addendums, schedules, or disclosures (together, the “Stock Plan Agreements”) which describe the terms and conditions that will apply to your new E*TRADE Account.  

 

As of the Conversion Date, use of your E*TRADE Account and the related products and services will be governed by the Stock Plan Agreements, and are subject to change in accordance with their terms. The Morgan Stanley Smith Barney Client Relationship Summary will still be applicable for your account. Please review these documents carefully, as they will govern your account after the conversion. Morgan Stanley will consider the continued maintenance of your E*TRADE Account after the Conversion Date as your agreement to the terms of the Stock Plan Account Agreements. 

For More Information

 

Browse our Frequently Asked Questions or read the Notice of Changes Document for a description of the conversion and what it may mean for your account(s).